Refund Policy

CurvesIdeales™ Refund Policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. To be eligible, the item must be in the same condition as you received it, unworn, with tags, and in its original packaging. You'll also need a receipt or proof of purchase.

Return/Refund Conditions:

• Returns or refunds are not accepted for selecting the wrong size, wrong color, or if the product does not meet personal expectations, as each order is inspected before shipping to ensure quality and accuracy.
• If we send an incorrect size due to an error on our part, we may offer an exchange for the correct size at no additional cost, but a refund will not be issued .
• We only accept returns for defective or damaged products, or if you received the wrong item. In these cases, you must contact us immediately and provide evidence, such as a video, so we can resolve the issue.

How to initiate a return:

To initiate a return, please visit our contact page and describe the exact issue. We do not accept returns if the product was delivered to you correctly and undamaged.

Exchanges:

The fastest way to get what you want is to return the item you have (if it's eligible for return) and place a new order.

Refunds:

We'll notify you once we've received and inspected your return. If approved, your refund will be sent to your original payment method. Please note that it may take some time for your bank or credit card company to process your refund.

Thank you for your understanding.